From Islands to Impact: Mastering End-to-End Flow Efficiency

Why do so many organizations struggle with inefficiency, long lead times, and frustrated customers—despite strong individual performance in each department? The answer lies in how we design and manage our flows.

In this keynote, Niklas Modig—internationally recognized lean expert and author of This Is Lean—shares insights from 20 years of research and transformation work with companies across industries. His central message is clear: the root cause of inefficiency is not laziness or lack of effort. It’s the absence of true flow orientation.

Most companies are structured and measured in silos. Teams work as isolated islands, optimizing local KPIs rather than overall customer value. This leads to sub-optimization, long lead times, excess inventory, rework, and frustrated employees and customers alike.

Niklas will reveal how leading organizations have broken free from this trap and embraced the power of end-to-end flow. Through hands-on examples, clear logic, and powerful visuals, he will show how to redesign management systems to support flow rather than hinder it.

The session answers three key questions:

  • Why is flow so hard to achieve?
  • What structural changes are needed to manage end-to-end value creation?
  • How do you build a truly flow-efficient culture?

Don’t miss this opportunity to rethink the fundamentals of operational excellence—and leave with the mindset and tools to drive real transformation.

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Niklas Modig
M.Sc., Operations strategy from Stockholm School of Economics
Hups AB
Weniger schlecht ist nicht gut!
Weniger schlecht ist nicht gut!

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