The “Story of the boat”. How to change people’s minds (about Lean) in under an hour.
The pressure on doctors and other healthcare providers is increasing, because what is known as the double aging phenomenon is causing demand for care to rise, while the number of available healthcare providers is declining. The call for extra staff is now reaching absurd proportions, but solutions remain elusive.

Is this situation even solvable?!
Where are all these extra people supposed to come from? And, healthcare providers are among the hardest-working professionals, so there is no room for expansion, without burning them out.
Maybe, you can turn to your government for more and more resources? But of course, you know already how they will respond.
Either way, hard work and adding more and more money are forms of symptom control, because they don’t change the system, they just exhaust it.
Clearly a dead end.
But then how do you go about solving it?
You can’t solve your problems with the mindset that caused them. – Albert Einstein
How you look at your problems and how you think you should solve them determines whether you actually succeed in improving your situation.
We all have assumptions about the world around us and the problems in it, especially when it comes to health care. As long as you don’t question these assumptions, you will stay where you are and you won’t actually improve.
In an interactive presentation, Arnout Orelio will share with you his signature “story about the boat”, and he will uncover with you all the main assumptions about how to improve healthcare.
You’ll learn:
- why your staff shortages are not the (or even a) problem
- why hospitals are getting more bureaucratic and inefficient by the minute
- how to identify your first problem to solve
- how to solve your problems, at the source, and make your hospital flow
- the most important role and skills of a leader (useful, even if you’re not)
- why you should think twice when hiring external help, like consultants.
With his “story of the boat’ you not only get a new perspective and change your thinking about improving healthcare, but also a method to take home to your team and do the same with them.

